Welcome to MonteMedia.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices in connection with our AI-powered video creation platform that integrates with TikTok to help you create and publish short-form video content.
By using MonteMedia.ai, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.
MonteMedia.ai integrates with TikTok's API Services to enable authentication and video publishing features. When you connect your TikTok account to our service:
We access your TikTok account information with your explicit authorization
We securely store your TikTok authentication credentials to enable video posting on your behalf
Your use of TikTok through our platform is also governed by TikTok's Privacy Policy and TikTok's Terms of Service
You can revoke our access to your TikTok account at any time through your TikTok account settings or by disconnecting your account in our platform settings
We collect and process the following types of information to provide and improve our services:
TikTok username and user ID
Profile picture and display name
TikTok access tokens (stored securely and encrypted)
Account authorization status and permissions
Videos you create using our platform
Video metadata (titles, descriptions, hashtags, captions)
Publishing preferences and scheduling information
Upload history and status
Browser type, version, and language settings
Operating system and device type
Screen resolution and display capabilities (to optimize video rendering)
IP address and general location data (country/region level)
Connection information for service optimization
We collect and use this information to:
Authenticate your TikTok account and maintain secure access
Generate video content based on your inputs
Publish videos to your TikTok account as authorized by you
Improve our service and video generation quality
Provide customer support and respond to your inquiries
Analyze usage patterns to enhance user experience
Ensure platform security and prevent fraudulent activity
Comply with legal obligations and enforce our terms
We retain your data only as long as necessary to provide our services and comply with legal obligations:
TikTok Account Data: Stored for the duration of your active account connection. When you disconnect your TikTok account, authentication tokens are immediately revoked and deleted.
Video Content: Videos created through our platform are stored for up to 90 days to enable re-publishing or editing. After 90 days, videos are automatically deleted unless you explicitly save them.
Account Information: Your MonteMedia.ai account data is retained while your account is active and for up to 30 days after account deletion to allow for recovery.
Usage Analytics: Aggregated and anonymized usage data may be retained indefinitely for service improvement.
You can request immediate deletion of your data at any time by contacting us or using the account deletion feature in your account settings.
Our service integrates with and uses the following third-party services:
TikTok API: For account authentication and video publishing functionality. Subject to TikTok's Privacy Policy.
Cloud Hosting Services: We use secure cloud infrastructure providers to host our application and store data with enterprise-grade security.
Video Processing Services: Video generation uses third-party services that may process your content inputs to create videos.
Analytics Services: We may use analytics tools to understand how users interact with our service (using anonymized data).
We do not sell or rent your personal information to third parties. We only share data with service providers who are contractually obligated to protect your information and use it solely for providing services to us.
We take data security seriously and implement industry-standard security measures to protect your information:
All data transmissions are encrypted using TLS/SSL protocols
TikTok authentication tokens are encrypted at rest using AES-256 encryption
Access to user data is restricted to authorized personnel only
Regular security audits and vulnerability assessments
Secure cloud infrastructure with redundancy and backup systems
Multi-factor authentication for administrative access
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security measures.
You have the following rights regarding your personal information:
Right to Access: You can request a copy of all personal data we hold about you.
Right to Deletion: You can request deletion of your account and all associated data at any time.
Right to Rectification: You can update or correct your account information through your account settings.
Right to Revoke Access: You can disconnect your TikTok account and revoke our API access at any time through your account settings or TikTok's settings.
Right to Data Portability: You can request an export of your data in a machine-readable format.
Right to Object: You can object to certain data processing activities, such as analytics, by contacting us.
To exercise any of these rights, please contact us at [email protected] or use the privacy controls in your account settings. We will respond to your request within 30 days.
MonteMedia.ai is not intended for use by children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13. In compliance with TikTok's policies and applicable laws, users must be at least 13 years old to use our service.
If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take immediate steps to delete that information. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:
Update the "Last updated" date at the top of this policy
Notify you via email if you have an active account
Display a prominent notice on our platform
Request your consent if required by applicable law
Your continued use of MonteMedia.ai after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy, please contact us at [email protected] or through our contact form.
